Privacy Policy

Wood Brothers is a construction company based in West Valley City, Utah, serving the Salt Lake Valley with custom deck building, pergolas, patio covers, basement finishing, custom sheds, home remodeling, and stairs and railings. This Privacy Policy explains what information we collect through hirewoodbrothers.com and through our phone, text, and email communications, how we use it, and the choices you have.

Information you give us:

• Name, phone number, and email address
• Property address and access details
• Project details, measurements, and design selections
• Photos or drawings you send us
• Budget range and desired timeline

Information collected automatically:

• IP address and approximate location
• Browser type and device information
• Pages visited, time on page, and referring URL
• Data gathered through cookies and analytics tools

Communications: records of calls, text messages, and emails between you and Wood Brothers, including notes taken about your project.

• Respond to quote requests and inquiries
• Schedule on-site estimates and appointments
• Prepare proposals, drawings, and material lists
• Perform contracted work and coordinate subcontractors
• Send project updates and appointment reminders
• Invoice and process payments
• Improve the website and our services
• Comply with legal, permit, and record-keeping obligations

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

• Consent to receive text messages is not a condition of purchase.
• Message frequency varies.
• Message and data rates may apply.
• Reply STOP to opt out at any time. Reply HELP for help.
• Text messages are used for appointment scheduling, estimate follow-up, project updates, and responses to inquiries.
• As an alternative to replying STOP, you may opt out by emailing hirewoodbrothers@gmail.com or calling (385) 235-9553 and asking to be removed from text messaging.

We share information only as needed to deliver our services or to comply with the law:

• Service providers such as scheduling software, CRM, email and SMS providers, and payment processors
• Trade subcontractors and suppliers who help complete your project
• Legal compliance, permit authorities, or to respond to lawful requests and protect our rights

We do not sell your personal information.

Cookies are small files stored by your browser that help the site function and help us understand how it is used. We may use:

• Google Analytics — measures traffic, pages viewed, and general audience trends
• Google Ads — measures ad performance and may show our ads to past visitors
• Meta Pixel — measures the performance of Facebook and Instagram ads and audience reach

You can disable or delete cookies in your browser settings (typically under Privacy or Site Settings). Blocking cookies may affect how parts of the site work.

We keep personal information for as long as needed for the purposes described in this Policy, including completing your project, honoring warranty obligations, and meeting tax, permit, and other legal record-keeping requirements.

We use reasonable administrative and technical safeguards to protect the information we hold. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

This site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.

You may request access to, correction of, or deletion of the personal information we hold about you by emailing hirewoodbrothers@gmail.com or calling (385) 235-9553. We may need to keep certain records required by law or contract.

To unsubscribe from emails, use the unsubscribe link in any message or contact us. To stop text messages, reply STOP or contact us using the details above.

Our site may link to third-party websites. Those sites have their own privacy policies, and we are not responsible for their content or practices.

We may update this Privacy Policy from time to time. When we do, we will post the updated version here with a revised effective date. Continued use of the site after changes are posted means you accept the updated Policy.